Gastronomy & retail
loyalty programs & payments
Turn customer data into measurable loyalty. Loyalty programs, e-commerce platforms, delivery apps — all connected in one ecosystem.
ISO 27001
certified development
3× IEA
Internet Effectiveness Awards
20 years
in the market
200+
delivered solutions
What we solve
in gastronomy & retail
Loyalty & transaction systems
Points collection, rewards, personalized offers, transaction history. Systems connected to e-commerce, POS, and mobile apps.
E-commerce platforms
B2C online stores optimized for conversions. Product catalog, search, payment gateways, logistics.
Delivery & ordering systems
End-to-end solution for online ordering and delivery. Integration with POS systems and loyalty programs.
POS & register integration
Connecting loyalty programs and e-commerce with point-of-sale systems. Real-time transaction data.
Customer data & segmentation
Purchase behavior analysis, automated campaigns, CLV measurement. Data-driven marketing.
Mobile apps & communication
Push notifications, email, SMS. Relevant information at the right time on the right channel.
How we boost retention
and conversions in gastronomy
Gastronomy and retail require solutions that work in real time, at the point of customer contact. Every touchpoint is an opportunity for loyalty and upsell.
Customer journey analysis
We map customer touchpoints, identify opportunities for digitalization and retention.
Solution design
We design loyalty logic, integration architecture, and user interface.
Implementation & integration
We build the solution, connect it to POS, payment gateways, and communication channels. We test with real customers.
Operations & optimization
We measure conversions, retention, and CLV. We continuously optimize campaigns and customer experience.
Our satisfied
clients speak for us
"Together with Cognito Works, we built a platform for cashless tipping from scratch. Today, SmartTips is used across dozens of restaurants and hotels in the Czech Republic."
We can do more,
see for yourself
Frequently asked questions
Depends on the complexity of reward logic and integrations. An MVP typically takes 8–12 weeks.
Yes. We have experience integrating with Dotykačka, Storyous, Septim, and other POS systems. We design the integration based on your infrastructure.
We track conversions, retention, CLV, and purchase frequency. We set up measurement from day one.
Yes. Modular architecture allows you to launch a loyalty program and gradually add e-commerce, delivery, or a mobile app.
We develop and operate in compliance with ISO 27001 and GDPR. Access is controlled, data encrypted, all operations logged.
