Operations
& maintenance
Every project we build, we can run long-term. Monitoring, security updates, technical debt management, and a development roadmap. Launch is just the beginning.
ISO 27001
certified operations
24/7
monitoring
SLA
tailored to your needs
200+
delivered solutions
Operations retainer
when it makes sense
System goes to production
You're launching a system we built together. You need availability guarantees, security, and performance monitoring.
Development doesn't end at launch
New features, integrations, optimizations. The system lives and needs a partner who knows it inside out.
Technical debt is growing
Planned maintenance is cheaper than crisis intervention. We manage technical debt systematically.
One partner for the full lifecycle
We built it, we know it, we run it. No handovers between teams, no lost context.
Why operations
with us
We guarantee that the system works, is secure, and evolves in the right direction. Not a helpdesk, not an SLA spreadsheet. Accountability for the whole.
In 20 years of operating enterprise systems, we've learned that the most expensive incident is the one that could have been prevented. We work per ISO 27001 and use AI-augmented development for monitoring, log analysis, and faster diagnostics.
Audit & onboarding
We map system state, infrastructure, and documentation. We set up monitoring, SLA, and communication channels.
Monitoring & incident management
24/7 monitoring, automated alerts, defined escalation. We catch problems before users do.
Technical debt management
Regular dependency updates, security patches, code quality improvements. Planned, not reactive.
Continuous development
New features, performance optimization, integrations. The system grows with your business.
Reporting & transparency
Monthly reports, uptime metrics, incident postmortems. Full transparency about system state.
Co retainer
zahrnuje
Managed hosting
Docker, Kubernetes, automated deployments. Infrastructure that scales with your business.
Security operations
Vulnerability scanning, penetration testing, security patches. ISO 27001 certified operations.
Performance optimization
Database tuning, caching strategies, CDN. We make your application faster and more efficient.
Roadmapa a reporting
All operations auditable, reportable, transparent. You always know the state of your system.
We don't just keep the lights on
We proactively manage technical debt, optimize performance, and continuously evolve your application. Not a helpdesk — a technology partner.
Our satisfied
clients speak for us
"After launching the portal in 2024, we transitioned to a continuous retainer model with Cognito Works. The team that built the system now operates and continues to develop it. Monitoring, security updates, new features — all managed from one place.
We appreciate that we don't have to hand off or explain anything. They know our system inside out, respond quickly, and proactively resolve issues before we even notice them. We're currently working together on implementing AI for localization and technical partner support."
We can do more,
see for yourself
Frequently asked questions
see for yourself
The Cognizance Blog
Honest developer insights
Internet Effectiveness Awards 2025
5 důvodů, proč evropské AI gigafactory nenaplní očekávání
Cognito uspělo ve výběrovém řízení pro NÚKIB
