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Digital Personal Assistant

for Paspoint

# Web Application

Paspoint

2021

Paspoint_Uvodka

For the South Moravian organization Paspoint, which supports people with autism spectrum disorders (ASD), we developed an internal web application—a personal assistant for managing assisted living services across 5 user roles.

2 months

design, development, and testing

5 roles

assistant, client, guardian, admin, worker

Mobile first

evidence odkudkoliv

Paspoint4

A digital assistant that

simplifies lives

Paspoint provides personal assistance—a field social service primarily for children and adults with autism spectrum disorders. Managing schedules, recording sessions, and coordinating between assistants, clients, and guardians was done on paper and in spreadsheets.

Paspoint1

What was

the original brief?

Paspoint approached us to design and develop a digital system to replace paper-based record keeping. The system needed to serve 5 distinct user roles—each with different workflows, permissions, and information needs.

Paspoint2

Challenges we

had to solve

One of the main challenges was understanding the specifics of personal assistance. Every person with ASD has unique needs, every assistant works differently, and every guardian expects different levels of visibility into the process.

Paspoint3

Two months of

intensive work

Simple record-keeping from anywhere. A mobile-first approach lets assistants log sessions immediately after completion, right from their phone—no more filling in forms at the end of the week.

What our client

said about us

Small Image_Paspoint
Paspoint_lista

"Weekly stress is resolved in an hourly block. Information for assistances is permanently up-to-date and available to stakeholders. We are very satisfied."

Tomáš Dostál Director of Paspoint organization

Reference

klienta

How has the system changed your workflow compared to before?

The clear and intuitive administration allows us to manage assistance schedules and client records far more efficiently. What used to take hours of coordination now happens in a few clicks.

How we worked

How we did it all and what practices we follow in every implementation.

1

Needs and scenario analysis

We researched user needs, usage contexts, and key scenarios where the Paspoint app would provide the most value. The output was a prioritized list of features and user stories.
2

Information architecture design

We designed the application structure to be clear, scalable, and easily extensible. We focused on navigation patterns that work across all five user roles.
3

Prototyping and UX testing

We created interactive prototypes of key application sections and validated their usability with real users from the Paspoint community.
4

Final UI and implementation prep

We designed the final visual look of the application and prepared implementation specs. The solution is ready for iterative development and future feature expansion.
PHP
PHP
Symfony
Symfony
HTML
HTML 5
Docker
Docker
Postgresql_elephant 1
PostgreSQL
Redis
Redis

Technologies we used

The Paspoint personal assistant web application is built on PHP and the Symfony framework with a PostgreSQL database. The application runs in Docker containers on Kubernetes.

Services and products

we delivered

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