SmartTips Web Application
Development
# Web Application
RAM Internet Ventures
2024
We developed a complete platform for cashless tipping in hotels and restaurants. SmartTips enables guests to leave tips via QR code quickly, transparently, and without cash.
IEA 2025
award
100+
provozoven
4 months
platform development
Cashless tipping
for hotels and restaurants
A Prague-based startup was tackling cashless tipping in hospitality. Cognito served as the technical partner, building the entire platform from scratch—backend, three frontends, and integrations with POS systems and payment providers.
Three applications
in one system
Agile methodology ensured flexibility and fast integration of client feedback. We developed three standalone applications: a guest-facing tipping interface, a venue management dashboard, and a super-admin platform.
User roles
and usage scenarios
SuperAdmin creates B2B accounts, manages QR codes, analyzes data across hotels, sends invoices, and generates branded materials. Venue managers handle daily operations and staff tipping reports.
Payments and integration
with operational systems
The platform supports multiple currencies (CZK, EUR), multilingual interface, and integration with Revolut and PayU payment gateways. Multi-chain hotels can manage all properties from a single dashboard.
Quick and easy
tip in seconds
The focus was on a user-friendly design enabling guests to tip and leave feedback in just a few seconds no app download required, just a QR code scan.
What our client
said about us
"Together with Cognito Works, we built a platform for cashless tipping from scratch. Today, SmartTips is used in dozens of restaurants and hotels across the Czech Republic."
Our
approach
From analysis through architecture design, development of three applications to production deployment on Kubernetes.
Platform analysis and architecture
Backend na PHP/Symfony s REST API
Frontend v Reactu
We built the user interface in React, optimized for speed and simplicity. A guest tips in under 10 seconds scan, amount, done.
POS system and payment gateway integration
Kubernetes deployment
Services and products
we delivered
Custom Software Development
End-to-end platform development from scratch from analysis through architecture design to production deployment.
Digitalization and Integration
Integration with restaurant and hotel POS systems, connecting tipping with the payment workflow.
Operations and Maintenance
Long-term operations and ongoing platform development, ensuring stability and growth alongside the business.
Marco 3.0 e-commerce platform
E-commerce platform with hexagonal architecture as the foundation of the SmartTips transaction system.
